Why didn't I receive a reward?

Most missing rewards come down to one of four simple checks.

Follow these steps

On a phone or a computer

Hold 10,000 KAVI in your Kavi wallet and sign in once. Tokens on an exchange or in a wallet that never signed in don't count.
The pool is checked hourly. A new round starts at $100 after the previous round finishes.
Each round counts your smaller balance: now or one hour ago. New tokens start counting from the second round after buying.
Small shares wait. Under $0.50 after the network fee, your share is saved in your name and sent in a later round.
Open KAVI on your profile: it says if you are in this hour's rewards, and why not. Or look it up in the Rewards record.
Paste your address under Your wallet address and tap Open to see every USDG transfer to it. Deposit shows your address.

Or ask your agent

“Do I qualify for rewards?”

Your agent checks that your wallet is on the rewards list and reminds you of the 10,000 KAVI rule.

Your KAVI is in another wallet? Only a wallet that signs in to Kavi counts, and only Kavi wallets can sign in.
No gold badge after signing in? On a computer, open your profile and click Activate rewards if it shows.
All checks pass and still nothing after a few rounds? Get help from the team and include your wallet address.